Difficulty connecting the bass module

Try turning on the system using the remote control or the control panel. If neither method turns the system on, see Product will not turn on.

For more info, see Checking the software or firmware version and Updating the software or firmware of your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

Disconnect the power cord from the back of the bass module or from the power outlet. Wait 30 seconds, then reconnect power and try again.

To prevent wireless signals from over-powering devices next to it, be sure to keep other wireless devices at least 2 feet away from the control console or the bass module.

A reset is used to correct occasional product issues. It is not something that a product should require repeatedly. For more info, see Resetting your product.

The "channel bonding" mode available on 802.11n wireless routers allows for the use of more bandwidth than Bose system is able to filter out. Turning off this mode or selecting the 20Mhz mode will allow the system to work around the Wi-Fi channel in use by the router.

Wireless interference in your location could prevent your bass module from working properly—especially if the bass module or sources of interference cannot be positioned to avoid interference. In these cases, you can plug in your bass module to the system console using a 1/8" (3.5 mm) stereo audio cable.