Cannot end phone call from headset

This range can be reduced by obstacles (e.g. walls, doors, appliances, wireless devices, etc.). Try moving the device and product closer together.

If your Bose product can connect to another device, Bluetooth functionality is working. In cases like this, the issue could be with the first device or its settings.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service