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Difficulty using the Speaker Link Feature
If you cannot link speakers together to play in party or stereo mode, try the following:
Speaker Linking is a feature available with the following speakers:
- SoundLink Flex Portable Speaker (2nd Gen)
- SoundLink Max Portable Speaker
Ensure both Bose-app-compatible speakers are powered on and have the Speaker Link shortcut enabled.
Bose-app-compatible Bluetooth speakers can only link together by enabling the Speaker Link shortcut on both speakers. For more information, see Using the Shortcut Button and Speaker Linking.
If using two of the same speakers, name them differently in the Bose app.
When connecting two same-model speakers, give them different names to help distinguish between the two. For more info, see Renaming a product.
Check for and install any available product updates.
Regardless of the issue you are experiencing with your product, try updating it. Visit btu.Bose.com and follow the instructions to ensure your product has the latest features and enhancements.
Try moving the products further apart
If you're experiencing audio delays when linking your speakers, adjusting the distance between them can help improve interference and synchronization. Keep them within Bluetooth range, which is about 33 feet (10 meters). However, this range can be reduced by walls, metal objects, doors, or other Bluetooth devices in the area.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.
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