Touch control not working

See, Using Touch Control.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

• For multi-tap functions, vary the tap pressure
• Make sure your fingers are dry
• If your hair is wet, make sure it isn’t interfering with the touch surface
• If wearing gloves, remove them before touching the touch control surface

This range can be reduced by obstacles (e.g. walls, doors, appliances, wireless devices, etc.). Try moving the device and product closer together.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service