Using Touch Control

The touch surface is located on the outer surface of each earbud. The right earbud controls media playback, phone calls, and mobile device voice controls. The left earbud controls noise cancellation (QuietComfort Earbuds only) and your Shortcut.

IMPORTANT: Before you enable this setting, make sure you are running software version 4.2.4 or later. If not, update your software and then you will be able to enable this setting.

1. Open the Bose App and go to the settings menu.
2. Scroll down to CONTROL and click the Volume button to engage the touch control volume feature. Once this feature is set, you will need to repeat this step if you ever wish to disengage the touch control volume.
   
   

Using the touch control volume

On the right earbud, swipe up to increase the volume and swipe down to decrease the volume.


 

Media playback

• Play/Pause:  Double-tap the right earbud

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Phone calls

• Answer/End a call: Double-tap the right earbud
• Decline a call: Touch and hold the right earbud

Note: The microphone is located on the right earbud. When talking on the phone, you must wear the right earbud.

Call notifications: A voice prompt announces incoming callers and call status. To stop call notifications, disable voice prompts using the Bose app. You can access this option from the Settings menu.

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Mobile device voice control

You can set the earbuds to access voice control on your mobile device. Once set, the microphone on the right earbud acts as an extension of the microphone in your mobile device.

• To access mobile device voice control: Touch and hold the right earbud until you hear a tone; then release and say your request
• Stop mobile device voice control: Double-tap the right earbud

Go to Setting>Product Control and tap on the toggle button.

• Left - Disabled
• Right - Enabled

This QC and Sport Earbuds feature was added in the Bose App, versions:

• iOS: 5.0.2
• Android 5.0.1
• Firmware version 2.0.7