Resetting your product

A reset can reboot your product or it can clear locally-stored product settings, such as paired device lists. Find out which option is available to reset your product.

Reset the charging case

Resetting the charging case powers the case off and back on. This can help if you experience issues charging your product. To reset the charging case:

1. Insert a thin paper clip or pin into the opening on the back of case next to the USB jack
2. Push into the case until you feel a click.