Poor sound quality from product

A connection may have come loose or may be connected incorrectly. For more info, see Setting up your product.

Since different environments affect how sound is heard, use ADAPTiQ can calibrate you system. It listens to how your speakers sound in your room, then adjusts the sound as needed to optimize sound quality. For more info, see ADAPTiQ system setup and deactivation.

Be sure the bass and treble adjustments are not set too high or too low for your preferences. For more info, see Adjusting the tone controls on your product.

The placement of the speaker within the area affects how your hear sound from the speakers. For more info, see Speaker placement and positioning.

A reset is used to correct occasional product issues. It is not something that a product should require repeatedly. For more info, see Resetting your product.

If available, connect another audio device using the same cables and connections to determine if the issue is related to the first device or its settings.

Electronics can pick up interference from other electronics connected to the same power circuit or connected within close proximity. Try disconnecting the power cord from any such nearby electronics (i.e. laptop/phone charger, TV, cable box, seasonal lights, microwave, etc.). If the issue is resolved, try connecting the device or your product to a different power circuit or farther away.

Check the speaker wires for any kinks, scratches, cuts or damage. Replace any damaged wires and check that they are securely connected at both ends.