Checking the remaining battery charge

Earbuds Battery Level

While using the earbuds

• When you remove the earbuds from the charging case and insert them into your ears, a voice prompt announces the earbud battery level
• Use the Bose app. The earbud battery level is displayed on the main screen

Note: If one earbud has a lower battery level than the other, the voice prompt announces the lower battery level. If the battery is low, you hear “Battery low, please charge now.”

While charging the earbuds
When you place the earbuds into the charging case, the earbuds status light glows according to the charging status.
Note: If one earbud has a lower battery level than the other, the earbuds status light reflects the lower battery level.

Earbuds Status Lights

The earbuds status light is located on the inside surface of the charging case.
NOTE: Upon opening the case or placing the earbuds in the case, the status light will blink white for approximately 5 seconds until the battery status is displayed.

 

Bluetooth status - Shows the Bluetooth connection status to mobile devices

• Slowly blinks blue - Ready to connect
• Solid blue (5 seconds) - Connected
• Blinks white 2 times - Device list cleared

Battery, update, and error status - Shows the earbud battery, update, and error status.

• Solid white (5 seconds) - Fully charged
• Solid amber (5 seconds) - Charging
• Blinks white 2 times, slowly blinks blue, and turns off - Reboot complete
• Blinks white 3 times (repeated) - Updating software
• Blinks amber and white - Error, contact Bose customer service

Earbuds charging time: 2 hours

 

Charging Case Battery Level

Open the charging case. The charging case status light glows according to the battery level.

 Notes:

• When the earbud battery level is low, a 20-minute charge with the case closed powers the earbuds for up to 2 hours
• A full charge powers the earbuds for up to 6 hours. Battery life varies depending on usage
• When the case is fully charged, you can fully charge the earbuds up to 3 times
• When the earbuds are inside of the case, the case charging time varies
• Charging case charging time-- 3 hours

Charging Case Status Light

The charging case status light is located on the front of the charging case.



Battery, update, and error status - Shows the charging case battery, update, and error status.

• Solid white -Fully charged (100% and plugged in)
• Solid white (5 seconds) - Charged (34% – 99%)
• Solid amber (5 seconds) - Low charge (10% – 33%)
• Blinks amber 2 times - Need to charge (less than 10%)
• Solid amber - Charging
• Blinks white 3 times (repeated) - Updating software
• Blinks amber and white - Error, contact Bose customer service