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Serial number location
Serial numbers contain important information about your product, including model number and DOM (Date of Manufacture). The serial number can be found on your product, product packaging or app (if applicable).
QC Earbuds serial number locations
View the Earbud Date Code
Remove the stability band from the earbud. The date code is located on the earbud in the wide area near the microphone.IMPORTANT: Please ensure the stability band is replaced and aligned correctly to avoid any issues related to power, charging the battery, microphone and audio performance. See Changing the stability bands for complete instructions.
View the Charging Case Serial Number
The charging case serial number is located on the bottom of the case.Checking the Serial Number in the Bose QCE App
In the Settings menu , click "App Version" to see the serial number.
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