Blue or pink tint to video

Most North and South American regions use NTSC; other regions use PAL. If the format is set incorrectly in the system, the video may be distorted or blank. For information on checking the TV video format, see Changing TV video format.

If the component video adapter is connected be sure it is set properly in the Bose system menu and the RCA connectors are seated firmly in the proper input/output jacks. For more information, see Using component video cables with your system.

Series 1 and series 2 Lifestyle systems use different component video adapters. Be sure to use a series 1 adapter with a series 1 system and a series 2 adapter with series 2 system. Check which adapter you have by looking at the male composite connector on the adatper (the connector that plugs into the yellow Video OUT jack on system console):

• If this connector is black, follow it to the opposite female end: If the female end is red, it's a series 1 adapter; if the female end green, it's a series 2 adapter
• If this connector is yellow, it's a series II adapter

Try replacing the video cable that connects your product. If no issue occurs with the new cable, there was a problem with the original video cable.

Most TVs have more than one input section so you can connect more than one video device to the TV. For example, on the back of the TV, there might be sections labeled Input 1, Input 2 and Input 3. If your system is connected to Input 1,  unplug it and plug it in to Input 2 instead. If the issue is resolved, it's related to the TV input or the TV settings for that input.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service