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Sound is heard from the wrong speakers
If you are playing audio on your system that is intended for certain speakers but you are hearing that audio from unintended speakers, try the following:
Be sure the speakers are connected properly to the Acoustimass module.
A speaker cable connection may have come loose or could be incorrect. Make sure all connectors are firmly seated on the Acoustimass module and on the cube speakers, including any adapters you may be using.
Run the ADAPTiQ audio calibration to optimize the sound of your system.
Since different environments affect how sound is heard, use ADAPTiQ can calibrate you system. It listens to how your speakers sound in your room, then adjusts the sound as needed to optimize sound quality. For more info, see ADAPTiQ system setup and deactivation.
Your product may need service.
If the steps provided do not resolve your issue, your product may need service. Follow the link for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service
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