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Password requested to play DVD
If your system requests a password to watch a DVD, try the following:
Verify this feature is not set intentionally.
Use password 2-6-7-3 to override parental controls that were not set on purpose. The 2-6-7-3 code overrides any password set on purpose or accidentally. When you override the password in this way, parental controls must be reset. For more information on setting the parental controls, see Setting parental controls.
Your media center may need service.
If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service
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