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Display frozen
If the lights on your system display show frozen information or characters, try the following:
Verify if the issue is with the display or the power to the system.
Try playing an audio CD or the AM/FM radio source. If there is no sound, there may be a power problem. See Product will not turn on.
Reset your media center
For more information, see Resetting your product. (Note: A reset is used to correct occasional product issues. It is not something that a product should require repeatedly.)
Your media center may need service.
If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service
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